We're working hard to keep our current and future guests safe. Please read our safety policies and procedures here:

Best Rate Guarantee


Get our Best Rate Guarantee for

Chicago Hotel Discounts

Looking for the best Chicago discounts when staying at The Willows Hotel? Look no further! If you find a lower rate on any other website, we will match it! broughtonHOTELS guarantees that every hotel reservation booked through www.broughtonHOTELS.com or any of our hotel websites is guaranteed to have the best rate publicly available on the Internet.

We Will Match the Rate!

If you find a rate for The Willows Chicago on another website lower than our best available Internet rate on www.broughtonHOTELS.com or this official website for the same room type, dates, rate payment requirements (e.g. full prepayment requirement) and restrictions, we will not only match the lower rate you have found, but will send you a certificate for a 15% discount or upgrade to next available room type for your next visit – the choice is yours!

Just Do the Following to Fulfill Our Guarantee

Contact broughtonHOTELS or the individual hotel in question within 24 hours of booking your room and we will verify the rate in question and confirm your reservation at the lower rate immediately. We will then send you the certificate for your next stay. It’s as simple as that!

Just a couple of simple rules

  • Initial reservation must be made through www.broughtonHOTELS.com or the individual hotel website.
  • Rooms on the other website must be publicly available and bookable on the Internet at the time of verification.
  • It has been less than 24 hours since booking your original reservation
  • Rate comparison will be made net of any taxes, gratuities, or any other fees associated with the room rate, and the lower rate found must still be available at the time we validate the claim. Rate disparities solely attributable to fluctuations and / or differences in currency exchange rates are excluded from the guarantee.

This guarantee does not apply to:

  • Opaque or auction sites where the hotel brand and/or the specific hotel is not known until booking is finalized
  • Packaged rates that include air, car rentals, taxes, service charges, meals, coupons, parking, services, or other services and amenities
  • Qualified discount rates including, but not limited to, Government, AAA or Senior Citizen Discounts
  • Unpublished, negotiated rates with corporations, travel agencies, groups, associations or other rates that are specifically agreed upon
  • Rate disparities solely attributable to fluctuations and/or differences in currency exchange rates
  • Rate differences due to rounding to the nearest dollars